Inventive Media Publishing Limited (IMP) are leading suppliers of marketing collateral to consignors at major thoroughbred auctions throughout Europe. Our services include the design, print and delivery of door cards, hip/head collar stickers and tick cards. To ensure timely delivery of products it is the sole responsibility of consignors to ensure they have confirmed their order as per our order process below.
ALL orders to be made by consignors by the sale order date via online portal at impdoorcards.co.uk.
Portable Document Format (pdf) proofs will be sent to consignors via email upon the release of the catalogue from the sales company.
Approval of proofs/amends to be confirmed by consignor to IMP in reply or written email to doorcards@impgraphics.co.uk by the deadline specified in your proof email. If approval has not been received by IMP by this deadline, we will take your order confirmation as your approval to proceed with the order and you will be charged accordingly. In addition, withdrawals following this cut off date will be charged in full.
IMP cannot accept responsibility for any errors whatsoever following artwork approval and the consignor will be charged in full.
If artwork is not required by our studio, print ready pdf files are to be received from consignors one week prior to sale start date.
All artwork created by our studio is owned by IMP and is subject to copyright. Use of artwork outside of our production is by written consent and may be subject to charge.
Invoices will be emailed following the production of your order. New clients may be required to pay thier invoice before production.
Any invoice queries must be submitted by email within 7 days of the invoice date.
Payment can be made by online transfer only.
We no longer accept payment by cheque or by telephone card payment.
Invoices must be paid within 7 days of the invoice date. Overdue invoices are subject to interest at 4% above Bank of England base rate per month until paid in full and a one off administration fee of £100.00 + vat.
Sales products will be delivered via a third-party courier to the sales complex control office for collection prior to the official sale start date.
Free delivery direct to the sale is included in the price. If your order is late and exceeds the dispatch deadline, will be subject to delivery fees.
If the consigner requires that the order be delivered to a UK postal address, this will be charged additionally. The consignor agrees that IMP holds no responsibility for any loss, damage or delay, for whatever reason, of delivery of the customer’s order, where delivery is made by any third party.
We do not post Internationally.
